This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from whiletruegeek.com (“Site”).

1. WHO WE ARE

This website is owned and operated by Evgenii Gerasimov, an individual entrepreneur based in Portugal:

Address: Rua Bartolomeu Perestrelo 59, Bloco A, 3A, Caniço, Portugal, 9125-025
Market: We sell to customers within the European Union.

2. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device using cookies, log files, and analytics tools, including information about your web browser, IP address, time zone, and some cookies installed on your device.

When you make a purchase or attempt to do so, we collect the following information: – Full name – Email address – Billing and shipping address – Phone number (optional) – Order and transaction details (via Stripe/WooPayments)

Note: Payment information (such as card details) is processed securely by third-party services (Stripe, WooPayments) and is never stored on our servers.

3. HOW WE USE YOUR PERSONAL INFORMATION

We use the collected data to: – Fulfill orders and process payments – Communicate with you about your order or support requests – Provide targeted advertising (if consented) – Send promotional emails (if subscribed) – Analyze our site traffic and improve performance

4. SHARING YOUR INFORMATION

We share your personal data only when necessary and with trusted third parties: – Payment Processors: Stripe and WooPayments – Analytics & Marketing: Google Analytics, Google Ads.

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies for functionality, analytics, and advertising. When you first visit our site, you will be asked to consent to cookies via a banner.

You can manage your cookie preferences or withdraw consent anytime in your browser settings.

6. YOUR RIGHTS UNDER GDPR

If you reside in the European Union, you have the right to: – Access the personal information we hold about you – Correct, update, or request deletion of your data – Object to or restrict how we process your data – Lodge a complaint with your data protection authority

You can manage or delete your data from the account page if you’ve created one. For other requests, use our web form:
Privacy Request Form: https://whiletruegeek.com/contact

7. DATA RETENTION

We retain your information as follows: – Inactive user accounts: 12 months – Pending/failed/cancelled orders: 1 month – Completed orders: 5 years (for tax purposes) – Newsletter-only subscribers: 24 months of inactivity – Google Analytics data: 14 months

You may request deletion earlier using the form above.

8. DATA SECURITY

We follow industry best practices: – SSL encryption (HTTPS) – Regular software and plugin updates – Two-factor authentication for admin access – Secure backups and limited access to personal data

Payment processing is handled by PCI-DSS compliant third parties.

9. AGE RESTRICTION

This site is not intended for individuals under the age of 18. By using this site and placing an order, you confirm that you are at least 18 years old.

10. CHANGES TO THIS POLICY

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements.

11. CONTACT US

For more information about our privacy practices or to make a request, please use our form: https://whiletruegeek.com/contact

Thank you for trusting whiletruegeek.com!